Season Long Ski Rental Cancellation Policy

We understand that plans can change. Our goal is to keep our cancellation policy clear and straightforward while ensuring we can prepare each rental package accurately and on time.

Booking Deadline & Pickup Timeline

The last day to reserve a season-long rental is November 1.

Rental packages are expected to be ready for pickup by December 1, unless otherwise communicated.

Cancellation Policy

If your fitting takes place before November 1, you may cancel your season-long rental within 7 days of your fitting at no cost.

Rentals fitted on or after November 1 are final and non-refundable.

If you cancel during the eligible 7-day cancellation period, any bonuses or promotional items included with your rental must be unused and returned.

Special-Order Equipment

If skis, snowboards, boots, or other equipment have been special ordered specifically for you, your rental is final and cannot be cancelled or refunded.

Our Commitment to Timely Delivery

We aim to have all season-long rental packages ready by the date communicated to you.

If we are unable to provide your rental equipment by the date originally promised, we will provide you with a gift card toward ski or snowboard servicing at OVAP as our way of making it right.