Careers

Rental Location Manager
Ottawa Valley Air Paddle (OVAP)
Contract

Are you an outdoor enthusiast passionate about customer service and creating unforgettable experiences? If so, we have an exciting opportunity for you at Ottawa Valley Air Paddle! Join our team as a Rental Location Manager where you will play an essential role in expanding our rental services.

As a Rental Location Manager, you'll promote and manage our rental offerings, facilitate rental processes, take care of equipment, and provide exceptional customer service - all from your own home or business! You'll be part of a dynamic and growing team focused on helping to make paddlesports more accessible to everyone.

In this role, your key responsibilities will include:
  • Promoting and managing the rental offerings
  • Assisting customers with rental procedures for OVAP’s products
  • Distributing and collecting rental equipment, maintaining cleanliness, and securely storing gear between trips
  • Delivering an outstanding experience and top-notch customer service

To succeed in this position, you should have the following skills:
  • Prior experience in an equipment rental or outfitting environment (preferred, but enthusiasm and a positive attitude are equally important!)
  • Strong knowledge and passion for outdoor activities, equipment, and gear, with the ability to confidently advise customers
  • A proactive, energetic, and team-oriented mindset
  • Excellent communication skills and a friendly, approachable demeanour
  • Familiarity with POS systems is a plus

Requirements:
  • A secure space to store inflatable paddleboards and/or foldable kayaks when not in use, approximately 30-50 sqft, such as a garage or spare room (all boats fold into the size of a large hiking backpack)
  • A suitable location to facilitate rental transactions - this could be your home or a storefront
  • Possessing a driver's license and a functional vehicle is an advantage

Note: This is NOT a full-time position. Rentals are unpredictable for timing, and you could have anywhere from 3-6 rentals in one day, or 0. Wages are paid on a commission basis, so the more rentals you complete, the more money you make. Advertising through social channels, print media, or word of mouth is highly encouraged to succeed at your rental location.

If you're ready to embark on this exciting journey, please send your resume and cover letter to hello@ovap.ca. We're eager to hear from you!