Frequently Asked Questions
See below for some of the most frequently asked questions about popular brands we sell as well as rental and warranty policies at the bottom.
If you have any further questions, please don't hesitate to contact us. We are always happy to help!
Oru Kayak FAQ
Oru Kayak is a brand that specializes in designing and manufacturing foldable kayaks. These kayaks are made from high-quality materials and can be easily folded down into a compact size for convenient storage and transportation.
Oru Kayaks use a unique origami-inspired folding design. The kayak is made up of several panels that are connected with sturdy hinges. To set up the kayak, you unfold the panels and secure them with the provided straps. When you're done paddling, you can fold the kayak back into its compact form.
Yes, Oru Kayaks are actually known for their durability. They are made from a rugged and lightweight material called polypropylene, which is highly resistant to impact and UV damage. While they may not be as robust as hardshell kayaks, they are designed to withstand normal paddling conditions and can last for many years with proper care.
Oru Kayaks offer a good balance of stability and maneuverability. They have a wide hull design and a low centre of gravity, which helps improve stability on calm waters. However, they may not be as stable as wider traditional kayaks, particularly in rough or choppy conditions.
Yes, Oru Kayak currently offers six different models to suit various preferences and paddling needs. The Lake, Inlet, Beach, Bay, Haven and Coast. Some models are more focused on stability and recreational paddling, while others prioritize speed and performance. Additionally, they offer different sizes and features to cater to different body types and skill levels.
It depends on which kayak you are assembling. The Lake or Inlet can be set up in 3-5 minutes, but the Haven can take up to 20. The more familiar you become with the folding process, the faster you can set it up. It's a straightforward process, and Oru provides detailed instructions and video tutorials to assist you. See video demonstrations here. If you are still having trouble assembling your Oru Kayak, give us a call and we will help you out.
Oru Kayaks are suitable for recreational paddling, day trips, and exploring calm water bodies such as lakes, slow-moving rivers, and coastal areas. Most of the models can handle some rougher conditions, but only the Coast specifically designed for extended or open water expeditions. If you're planning long-distance or overnight trips, you may want to consider a traditional touring kayak.
Portability is one of the key advantages of Oru Kayaks. When folded, they can fit into a compact carrying case, which makes them easy to transport by car, public transportation, or even on a plane. The folded size is small enough to store in a closet or even in the trunk of a car.
Oru Kayaks have weight limitations that vary depending on the specific model. The weight capacity can range from around 250 to 400 pounds (113 to 181 kilograms). It's important to check the specifications of the kayak model you're interested in to ensure it can accommodate your weight and any gear you plan to bring.
To clean your kayak, we recommend rinsing thoroughly with fresh water after each use - sediment and salt that dry to the surface of the boat can be abrasive over time. If possible, rinsing your kayak down with a hose is optimal. Soap and water is also fine for cleaning purposes, and won't damage the skin!
Bring along a towel or shammy to dry, especially when you will be storing it long-term in between paddles.
Pakayak FAQ
Pakayak is the world's first portable performance kayak that comes in 6 pieces that nest into themselves for ultimate portability. They fit together snugly in a beautifully designed bag complete with wheels. Store the Pakayak in your closet, throw it in your trunk, or even take it on a plane!
The tongue and groove connecting sections are designed to interlock and keep the watertight seal even in the event of an impact to the hull. Each clamp is rated over 300 pounds of holding force. With 5 clamps in the cockpit section, those sections are held together with over 1,500 pounds of holding force.
The Bluefin comes with a leak-proof guarantee.
There is a silicone foam gasket at each of the connecting sections to keep it watertight. It does not take a compression set. In other words, it does not stay crushed but rather always returns to its original shape. The gasket is slightly oversized and pressed into a 1/4” wide channel at the bottom of the groove where it is protected from damage when the boat is in its disassembled state.
There are two sealed bulkheads, fore and aft of cockpit, to ensure that the Pakayak stays afloat in the event that you swamp the cockpit. Pakayak also comes with reflective safety lines and watertight hatches.
The foot braces are flag style adjustable and can be used with a rudder. The Bluefin models are rudder-ready so you can add one if you like.
There are two large watertight hatches. Hatch covers are 10″ x 17″ high performance rubber. The front hatch dry storage is 7000 cubic inches (115 liters), the rear hatch dry storage is 4000 cubic inches (65 liters), behind the seat storage is 2500 cubic inches (41 liters).
The seat is made from a new cutting-edge foam designed for kayak and rowing seats. The new material is quite comfortable. The seat back is band style and attached to the cockpit rim.
Yes, you can add a spray skirt.
Spray skirts have two dimensions you need to be aware of: one is deck size (cockpit) and the other is tunnel size (paddler’s torso). It’s important that the deck size match the boat and the tunnel size match the paddler.
The Snapdragon Ocean Trek extra large spray skirt and Harmony 38-20 match the Pakayak deck size and work perfectly. By using those sizes you will be able to convert to almost any brand on the market.
We suggest you determine what type of spray skirt best fits your needs and then try them on to determine the best fit around your torso. The “tunnel” should be water-tight yet not restrict breathing while under exertion. It’s best to go try one on and see which fits/feels the best on you in terms of comfort.
Yes, the Pakayak is identical to the one piece kayaks when assembled. It can be mounted solo in deep water from the stern, it can be rolled, and you will actually find it stiffer than the one piece versions as the connections act as reinforcing bulkheads.
The Bluefin 142 has an inside measurement of the cockpit opening of 18″ wide by 35.5″ long. Length from seat back to bulkhead is 48.5″.
Here’s a tip to see if you will be comfortable in the Bluefin 142. Sit on the floor with your back against the wall and place a box 48.5” from the wall. How does it feel? Are your legs and feet happy?
The Pakayak offers amazing stability on the water. Its design incorporates features to provide balance and stability, making it suitable for recreational paddling in calm to windy and choppy ocean waters.
With practice, it typically takes around 3 to 5 minutes to assemble or disassemble the Pakayak. The process becomes faster and more efficient with experience.
Yes, the Pakayak is ideal for touring and long-distance trips. It is designed to perform well in various water conditions, making it a reliable option for extended paddling adventures. There is also lots of dry storage space for all of your overnight gear and equipment.
We recommend no more than 300lbs.
59lbs
Tucktec FAQ
28 pounds (12.7 kg).
300 pounds of distributed weight. The recommended maximum single passenger weight is 250 - 280lbs (113-136 kg).
The length is 9 feet 8 inches (295 cm). It's 31 inches wide (78 cm).
The material has been formulated to last for thousands of folds. All fold lines are reinforced.
It's a solid 1/8 inch thick plastic sheet. In fact, when assembled it feels and performs just like a standard hard-shell kayak.
The Tucktec Folding Kayak can take the same abuse as a standard hard-shell kayak.
The first couple times may take you 15 minutes, but after that anyone can get it down to 2 minutes or less.
Absolutely! Just remember to be safe and always make sure your children are wearing life jackets.
Perfect for Flat-Water. Lakes, ponds, Bays, and Inlets. They are good on rivers and creeks up to class 2. They are not recommended for whitewater, beach waves, or very heavy chop.
It does not. Like many kayaks, you will need to purchase a paddle separately.
Absolutely not. There are no open seams below the top level of the kayak. Each fold is a "Z" pattern that folds in and on it's self. There is nothing to seal. It's all one single flat sheet.
Inflatable Paddleboard FAQ
You absolutely can use an electric pump on our boards. We even have an electric pump available in our store.
All our boards use a Hawkley Roberts H3 valve. This is the same valve that most paddleboards use and fits most paddleboard pumps including the electric pumps we carry.
You can leave your SUP inflated for the entire summer season if you would like! We do recommend letting a little bit of air out before storing it and making sure to store it in a safe place.
If you would like to store your board inflated, you can do so by letting a bit of air out of it and then leaving it in a safe place with no sharp objects. To be on the safer side, you can deflate your board and put it into its carrying bag for safekeeping. This bag can be kept in your garage or someone cold for the winter, the temperature won’t affect it as long as it's deflated.
Absolutely! All of our boards can be used for regular yoga practice. If you would like to try out a SUP yoga class, you can sign up for the classes we offer every Wednesday night in Arnprior!
Many people expect inflatable boards to be less durable than hard boards but this is not the case. Being lightweight and made of military-grade PVC, these boards bounce off things and are extremely difficult to damage.
The Retrospec boards weigh 17lbs and the Atoll boards weigh 21lbs.
You do not! There is no need for mounts or roof racks when you have an inflatable paddleboard because they can easily fit in the back of your truck or in your compact car’s trunk!
This rarely happens because when you are pumping up your board, you should be watching the pressure gauge and not exceeding 12 PSI on Retrospec boards and 15 PSI on Atoll Boards. If you do inflate the board too much, just let a bit of air out. If the board is left over-inflated, you risk ruining the seams and having the board pop.
Rental FAQ
The rental process is easy. Simply go to the booking tool on our website and choose which board you want to rent and then the dates you would like to rent the board. You will need to sign a contract in order to complete your rental purchase.
Deposits are put down on all rental boards to ensure that a board is reserved for you on your requested date. We ask for a deposit in case of damage to the board. If the board comes back to us in the same condition it went out, you will receive your deposit back in full.
Our flagship location is at 110 Seventh Avenue in Arnprior, but we are always on the lookout for new rental locations. Location addresses can be found on the booking tool page.
At the present time, we do not offer deliveries for rentals.
There really is no limit on the number of days you can rent a board for!
You must be at least 18 years of age to rent. If you are under 18, you can still rent a board with parental consent. Please have your legal guardian sign the rental agreement form.
When you rent a board or kayak with us, you will receive all of the contents in order to use the board or kayak. This includes a carrying bag, paddle, manual air pump and fins. Additionally, you will be provided with a safety kit and a life jacket. Both the safety kit and life jacket are required by the province of Ontario to be on board with you at all times.
If you damage the rental board, you are responsible for the repair and/or replacement of the board. We will assess the damage and return the unused portion of your deposit, or send you an invoice for the remaining balance.
The paddleboards and kayaks are about the size of a large hiking backpack when packed up. They can easily fit in the trunk of a small vehicle, but you will want to make sure to have at least a 3ft x 1ft x 1ft space available for each board.
It takes about 5-7 minutes to inflate a board with a manual pump.
The paddles do not float so if you lose one, you will be required to pay for a replacement via your deposit.
We get this question a lot. Not to worry if the pump gauge isn’t registering, this just means you do not have enough air in the board yet. The gauge won’t start to read until the pressure reaches at least 7 PSI. You will need to pump it up for a while before reaching this point. Don’t worry, you won’t overload it with air.
Warranties & Policies
Yes, all boards and kayaks available in the OVAP store come with a 2-year limited warranty.
You can return your product in "like new" condition for a full refund within 45 days of purchase. Returns are not accepted for kayaks or paddleboards with clear signs of multiple uses. Defective or damaged products will be accepted for return and replaced.
Please note:
- Return shipping costs are the customer's responsibility.
- Upon return, items will be assessed for scratches, dents, or damage, which may be deducted from the refund value.
- To avoid damage, walk the boat into the water for the first paddle instead of dragging it over rocks and sand.
All OVAP branded and third-party products are covered by our 45-day return policy. If you're unsatisfied, you can return it for an exchange or a full refund (minus return shipping fees). See our full return and refund policy here.
The shipping time varies based on the location you are in. We can ship across Canada within 5-7 business days. For detailed information on shipping, please refer to our Shipping & Returns policy which can be found here.
You cannot "stack" discounts on top of each other. No discount codes may be used with items on sale. You can choose which discount to use, but we cannot apply both.