Kaleidoscope Kayaking - Weather, Cancelation, and Refund Policies

Weather Policy

At Ottawa Valley Air Paddle, our primary goal is to ensure the safety of our guests and staff members. Therefore, if we determine that the weather conditions are not conducive to a safe event, we may cancel the event. In the case of rain, the event will proceed if our team deems it safe and the fireworks are still scheduled to take place. We ask that guests come prepared with appropriate clothing for various weather conditions.

If the event or the fireworks are canceled or postponed due to weather or any other reason, we will follow suit and cancel or postpone the event as well. In such cases, we will refund the ticket fee, but no additional compensation will be provided.

Cancellation Policy

Tickets for Kaleidoscope Kayaking are non-refundable. However, tickets are transferable. If you wish to transfer your ticket to another person, you must notify us at hello@ovap.ca, and both parties must acknowledge the transfer.

Refund Policy

Refunds will only be issued if the event is canceled by Ottawa Valley Air Paddle. If the event is postponed and you are unable to attend on the rescheduled date, we will provide a credit for a future event. There will be no refunds for customer cancellations or for those who cannot or choose not to use their purchased tickets.